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Got Questions?

This FAQ may help you!

Is the VIP Membership worth it?

Well, many of our customers will agree that the access to our VIP collection is well worth it! We offer tons of new products and exclusive products that are not available for the public. We have also spend over 3 years in creating strong relationships with our partners. We are transparent in the quality.

How long have you been in business? Are you in the USA?

We are a small, woman owned business from Texas, and we have been around since 2019. We have learned a lot in this industry, and we are happy to provide the best products.

How fast is shipping?

We note each product in its description. We have some items labeled "Pre-Order" and "Special Order". Those items typically have 3 week wait. But please read the description for details.
Products not labeled as such will be process and shipped within 3-5 business days.
At Checkout, we do offer faster shipping for some items.

How do I contact you about my order?

Please send an email to pixieslashco@gmail.com and please include your order# on the subject line.

Are VIP Memberships refundable?

VIP Memberships are non-refundable unless you accidentally purchased 2 for the same email. If you are not happy with our selection, please contact us and let us know your expectations.

What is your Return Policy?

Please refer to our Return Policy page. Click Here

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